Every transaction and piece of personal information you share with crownscasino is kept under the highest level of security. On this page, find out what data we collect, how we store it, and what rights you have.
The foundation on which crownscasino protects your data
All your data and transactions are protected by 256-bit SSL encryption — the same technology used by banks and financial institutions.
Crownscasino never sells your personal data to third parties. Your name, phone number, and email remain strictly confidential.
Your data is used only for the purpose it was collected. It is never used for anything beyond delivering our services.
Personal data is securely deleted once it is no longer needed. No information is retained beyond its purpose.
At crownscasino, you can view, correct, or request deletion of your personal data at any time.
What data we collect and why — it's all clearly laid out on this page. No hidden terms.
Your privacy is our responsibility. By creating an account at crownscasino, you agree to this Privacy Policy. Reading through this page will give you a clear picture of how securely your information is handled.
This Privacy Policy applies to crownscasino (https://crownscasino.net) and all associated services and applications. It takes effect from the moment you begin your relationship with crownscasino.
Many people in Bangladesh have concerns about the security of their personal information on online platforms — and that is completely understandable. crownscasino takes this matter very seriously. We want you to know exactly why your data is collected, how long it is kept, and when it is deleted.
This policy is built in accordance with international GDPR (General Data Protection Regulation) standards — the global benchmark for data protection, from Europe to Bangladesh.
Crownscasino only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is requested.
| Data type | Example | Necessity |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Mandatory |
| Contact Information | Phone number, email address | Mandatory |
| Financial Information | Mobile Pay/Nagad number, bank account number | Mandatory |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Information | Login timestamps, game history, betting activity | Automatic |
| Communication records | Live chat logs, email correspondence | Optional |
📌 Please Note: crownscasino will never ask for your Mobile Pay PIN, bank password, or OTP. If anyone requests this information, it is a fraud attempt.
Crownscasino uses the data it collects for specific purposes only. Each purpose is clearly outlined below.
crownscasino commits to — Your data will never be used beyond the purposes stated above. Marketing communications will only be sent with your consent.
Crownscasino does not hold on to data beyond what is necessary. The retention periods for different types of data are outlined below.
If you'd like your data deleted sooner, you can contact our support team with a request. Unless a legal obligation applies, crownscasino will fulfil that request within 14 days.
Crownscasino does not sell your data. However, limited information may be shared with third parties in certain specific circumstances.
⚙️ Contractual obligations: All third parties that crownscasino works with are contractually bound to uphold the same privacy standards.
The crownscasino website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.
You can manage or block cookies at any time through your browser settings. Note that disabling essential cookies may affect some features of the site.
Crownscasino holds itself to the strictest standards when it comes to protecting financial data. Special security measures are in place for storing and processing your Mobile Pay, Nagad, or bank account information.
As a crownscasino member, you have important rights over your own data — and exercising them is simple.
You can request to view what information is held about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that your data no longer be used for a specific purpose.
You can request your data in a portable format.
You may object to marketing communications or specific uses of your data.
To exercise any of your rights, email support@crownscasino.net or reach us via live chat. crownscasino is obligated to respond within 30 days.
Crownscasino is strictly an adults-only platform. No services are provided to anyone under the age of 18, and their data is never collected.
If you believe your child has created an account on crownscasino, please contact our support team immediately.
Crownscasino reserves the right to update this Privacy Policy as needed. Members will be notified before any major changes.
Send any privacy-related questions, complaints, or rights requests through the channels below.
The crownscasino privacy team reviews all requests and responds within 30 business days.
Privacy & Account Enquiries
Crownscasino offers two options for closing or suspending your account.
Temporary Break (Self-Exclusion): If you want to take a break from playing, go to "Responsible Gaming" in your account settings and set up a self-exclusion for anywhere between 30 days and 5 years. You will not be able to log in during this period.
Permanent Closure: To permanently close your account, email support@crownscasino.net or let us know via live chat. If you have a real-money balance (excluding bonuses), you'll have the opportunity to withdraw it before the account is permanently closed.
Crownscasino generally does not charge any processing fees on withdrawals. However, your payment provider (such as Mobile Pay or Nagad) may apply their own fees in accordance with their policies — this is outside crownscasino's control.
Regarding withdrawal limits — the minimum single withdrawal is ৳500. The maximum depends on your account type and KYC verification level. Standard members can withdraw up to ৳50,000 per day, while VIP members have higher limits. Only real balance can be withdrawn until any active bonus wagering requirements are met.
Your privacy is protected at crownscasino. Register in a safe and trusted environment.